For example, you may want to segregate your personal email and Usenet messages from your work messages. Or you might have one copy for text data and another for binary data. It’s up to you.

The second component consists of agent

Agent consists of two components. The first is agent.exe, the program itself, along with some associated files (spell checking, languages, etc.). After you have installed Agent, these files never change. ini and all of the other files that contain your settings, folders, and messages. Of course these files change as you use Agent.

To set up multiple copies of Agent, you don’t need to install multiple copies of agent.exe and its associated files. In fact, Forte recommends that you not install multiple copies of the program. Instead, all you need to do is create new folders to store copies of your Agent data.

Setting up a new copy of Agent is easy. First, you create a folder in which to store Agent’s data and then you create a new shortcut to launch Agent using that folder. Follow these steps:

Create a folder in the location of your choice. You can create an Agent data folder anywhere on your disk (except the Program Files area). But you might want to consider creating a folder in the disk area used to store your own documents and other data. This way, you can be sure that whatever backup tools you use will also back up your new Agent folder. For example, you might want to create a subfolder of your own Documents folder.
Determine the full path for the folder you created. For example, if you create an “agent2” subfolder of your own Documents folder, the full path will be something like: “\Users\your name\My Documents\agent2” (In this example, “your name” represents your own username on your computer.)
Create an Agent shortcut that points to the new data get it on review folder. The easiest way to do this is to make a copy of an existing shortcut. Find an Agent shortcut in the start menu or on the desktop, right-click it and then choose Copy from the right-click menu. Then, use Paste to paste the copy to the desktop or other location. Once you have created the new shortcut, select it, right-click and choose Properties from the menu. On the Properties dialog box, edit the Target field so that it contains the following text: path-to-agent.exe path-to-data-folderwhere path-to-agent.exe is the full path to the agent.exe program, and path-to-data-folder is the path from step (2). Note that if either path contains spaces, it must be enclosed in “. ” quotes. For example: “\Program Files (x86)\Agent\agent.exe” “\Users\your name\My Documents\agent2” Press OK to save your changes.
Use the new shortcut to launch Agent. The first time you launch Agent with a new data folder, Agent will display the Setup Wizard, to prompt you through the process of configuring your initial settings.

Note: You do not have to do anything special to allow multiple users (with different logins) to run separate copies of Agent. Agent automatically creates a separate data folder for each user the first time they run the program.

Probably one of your folders/groups has become unusable and Agent is set to open with the focus on that folder. But since this folder cannot be used Agent freezes when trying to open. Here’s how to fix this:

It is probably set to a value of ‘1’. Change the value to ‘0’ (ReturnToMessage=0). This will cause Agent to start with the first message in the first group or folder in your list and not where you last left the program. Save the change. Note: When you edit and then save this file make sure word wrapping is turned off.

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